” I’ve had the opportunity to twice witness Patrick turn around a struggling facility. On two separate occasions, at two separate facilities, I was contracted to support specific projects and during times that Patrick was assigned the leadership role of General Manager. Over a course of several months, I spoke to many personnel within Patrick’s organization. At both facilities there was a measurable improvement in performance metrics. One facility set a divisional record for most consecutive days without shipping a late order. This record encouraged the whole organization and stood as an example for what was possible.
Accounting metrics at these facilities clearly illustrated Patrick’s ability to effectively focus on the right problems. The improvement in morale clearly illustrated Patrick’s collaborative leadership style. Visiting the sites periodically, I was provided insight into this improvement in morale through casual conversations with personnel working within Patrick’s organization. Workers at all levels within the organization knew what was going on and took pride in their contribution, pride in their facility, and pride in their jobs. They expressed satisfaction about being part of the team, and they expressed satisfaction about understanding Patrick’s vision for improvement. With this practical understanding of the GM’s goals, they were empowered to take pride and satisfaction about preforming their jobs and contributing to the team. Patrick’s talents and style provide an effective means of producing measurable results and a rewarding work environment. ”