We increased EBITDA by 144% in 3 years.
- At the same company as the other case study, we improved the customer quality acceptance rate from 95% to more than 99%, while also lowering DPM from more than 10,000 to 34.
- The improvements in quality and delivery lead to a marked increase in demand for both existing products, as well as an increase in desire to launch new programs with the company.
- Full engagement of employees at all levels on cost controls and continuous improvement projects allowed the company to reap the financial gains at the bottom line while aggressively growing the top line.
